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All About GPS
Chicago 911
Ambulanc


The goal of public safety agencies is to make every emergency response time as fast as possible. When an emergency erupts, an extra second or two can mean the difference between a life saved and a life lost. Vital decisions must be made by a dispatcher in even the best circumstances. Imagine how complex the task becomes in a metropolis like Chicago, with a tangled web of streets and fifteen million emergency calls each year. To help make a difference, Chicago has developed an emergency response system built on Nova Stars Automatic Vehicle Location (AVL) hardware and software.

Under the old system, Chicago's dispatchers had to make decisions based on data typed on 3x5 cards. Under the new system they have all the vital information displayed on the digital maps right in front of them. Dispatchers see the entire city on a digital map allowing 911 calls to be pinpointed instantly. Emergency response vehicles are displayed as icons so the most available unit can be determined. Dispatchers can even zoom in to see building footprints, addresses, even building height, type, and access. This new GPS-based dispatch system displays a wealth of other information, including location of fire hydrants, street directions, and street width.

By taking advantage of GPS and by having the tools to immediately identify the best unit to respond, dispatchers will be able to trim seconds-if not minutes-off of response times. A year from now there will be Chicago citizens alive who simply would not be alive without this new system.

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